Service Request Ticket - # 68712

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2018 12:22 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161099[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HG9R2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HG9R2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER from W#20121263 JUNE2018-- MATLAB individual license P0054558, Mathematica Professional v5.2 P0054563, PCTeX v5 Professional with MathTimePro fonts P0054530, and Macromedia DreamWeaver MX 2004 P0052818, MiKTex is open source, , Adobe Acrobat Pro 10 WIN P0082625, WinEdt v8VISA2013003812, Camtasia Studio v8.5.2 WIN VISA2014004600 MAY2015

Wired NIC D4:81:D7:D8:3B:FF


Wireless NIC 00:28:F8:BF:55:13

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Natalie Plasker Aug 14, 2018 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Natalie Plasker Aug 14, 2018 11:05 AM 
Called and said that he figured out the issue.
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Shina Oladiti Aug 13, 2018 02:48 PM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Aug 13, 2018 12:22 PM 
He has been using the winedt program for awhile,
but recently he has notice that the winedt, and
adobe acrobat program are having issues running
with each other. He was hoping someone could come
out and take a look.  

If this time does not work please email him, and
let him know.
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