Service Request Ticket - # 68720

Service Request Information

CONTACT Name Moreno, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2018 08:36 AM
Department Criminal Justice Phone 88733
Location Email morenoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110853[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GG15V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:0C:EC

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 14, 2018 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 14, 2018 10:51 AM 
Got her all set up!
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Natalie Plasker Aug 14, 2018 10:07 AM 
She called, and said she  is going to leave and
get some other things done, but her office is open.
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Megan Thibeault Aug 14, 2018 09:20 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Aug 14, 2018 09:20 AM 
Probably needs to be renamed and moved in AD.
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Emma Feldman Aug 14, 2018 08:36 AM 
She has been gone and just tried to log in to her
computer and received error message saying that
security database on this server does not have
account, trust relationship. She is not sure what
happened but can't get in to her computer anymore
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