Service Request Ticket - # 68729

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2018 10:43 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170321[Edit Inv] (opens in a new window) Bldg/Room HWC Lobby
Service Tag Description Xerox Phaser 3260/DNI Monochrome Laser Printer
Serial No. K8A249210 Location Front Desk

Model 3260/DNI Hostname hw-sweats
Notes up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:140.211.78.63 Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3B:9F:69

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 14, 2018 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 14, 2018 11:27 AM 
Went over there and it looks like they are good
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Gino Salazar Aug 14, 2018 10:54 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Aug 14, 2018 10:43 AM 
Yesterday the printer said that it was offline and
no one has been able to print from it since.
Located in HWC Student Area
Contact: Alexa (supervisor) 89534
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