Service Request Ticket - # 68760

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2018 10:18 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141205[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:37:E7

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 15, 2018 10:37 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Aug 15, 2018 10:37 AM 
Done!
 Add Attachment
Megan Thibeault Aug 15, 2018 10:21 AM 
Task reassigned to Shina Oladiti.
 Add Attachment
Natalie Plasker Aug 15, 2018 10:18 AM 
Her machine was reimaged, and her favorites are
gone. She said that the last time this happened a
tech was able to help her get them back.
Add Attachment