Service Request Ticket - # 68764

Service Request Ticket - # 68764

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Aug 15, 2018 12:06 PM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160996 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	153YKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	153YKH2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER FROM W#20130849: DragonNaturallySpeakingPrem_ver13(student/teacher) VISA2017007075 FEB2018 SR68764 ;
	Wired NIC	50:9A:4C:46:0A:B7

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Aug 31, 2018 04:59 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Aug 31, 2018 04:57 PM	Brought back C: W#20130849 and M: W#20101508. Inventory is updated accordingly.	Add Attachment
Shina Oladiti	Aug 31, 2018 04:56 PM	Task completed!	Add Attachment
Shina Oladiti	Aug 31, 2018 11:17 AM	Task reassigned to Shina Oladiti.	Add Attachment
Reggie Johnson	Aug 31, 2018 08:20 AM	Task reassigned to UCS Tech.	Add Attachment
Reggie Johnson	Aug 30, 2018 12:35 PM	PC is set up, ready for delivery	Add Attachment
Peter Puettmann	Aug 29, 2018 10:50 AM	Task reassigned to Reggie Johnson.	Add Attachment
Erika Enriquez	Aug 29, 2018 09:23 AM	Task reassigned to Peter Puettmann.	Add Attachment
Erika Enriquez	Aug 29, 2018 09:23 AM	Reggie was working on it, with all the others. Just started it, on standup desk	Add Attachment
Peter Puettmann	Aug 29, 2018 09:19 AM	Task reassigned to Erika Enriquez.	Add Attachment
Peter Puettmann	Aug 29, 2018 09:19 AM	whats next? wheres it at?	Add Attachment
Erika Enriquez	Aug 20, 2018 04:54 PM	imaging...	Add Attachment
Tricia Flaherty	Aug 20, 2018 10:50 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Aug 20, 2018 10:42 AM	TRANSFER FROM W#20130849to W#20160996 : DragonNaturallySpeakingPrem_ver13(student/teacher) VISA2017007075 T:\DragonNaturallySpeaking\13Premium	Add Attachment
Jacob McMurrin	Aug 15, 2018 12:06 PM	GFA SETUP: Dell computerW#20160996 replacing W#20130849 Leonard Crawford to Admin 104. Also will be replacing monitor W#20130849 with new one W#20161050	Add Attachment