Service Request Ticket

Service Request Information

CONTACT	Name	Welch, JD	Date	Aug 15, 2018 12:19 PM
	Department	Registrar’s Office	Phone	88415
	Location		Email	welchj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160997 (opens in a new window)	Bldg/Room	DFSC 204
	Service Tag	1583LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1583LH2	Location	In the lab station #5
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:1A:8F

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 04, 2018 01:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 04, 2018 01:41 PM	Inventory updated accordingly.	Add Attachment
Shina Oladiti	Sep 04, 2018 01:40 PM	Brought back C: W#20130851 and M: W#20101193	Add Attachment
Shina Oladiti	Sep 04, 2018 08:46 AM	Task reassigned to Shina Oladiti.	Add Attachment
Shina Oladiti	Aug 31, 2018 09:00 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Aug 31, 2018 08:59 AM	Sent email for availability.	Add Attachment
Shina Oladiti	Aug 31, 2018 08:59 AM	Peppered and ready for delivery. It is back on the rack at the back hallway.	Add Attachment
Erika Enriquez	Aug 20, 2018 04:55 PM	imaging...	Add Attachment
Tricia Flaherty	Aug 20, 2018 10:45 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Aug 15, 2018 02:47 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Jacob McMurrin	Aug 15, 2018 12:19 PM	GFA SETUP: Dell OptiPlex New Computer W#20160997 replacing W#20130851 for JD Welch to Admin 104. Also will be replacing old Wou Monitor W#20130931 with new one W#20161051.	Add Attachment