Service Request Ticket - # 68771

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2018 01:00 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161001[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag 1594LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1594LH2 Location Student worker #4 (replace with 20240542)

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0B:C8

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Shina Oladiti Sep 04, 2018 01:49 PM 
Inventory updated accordingly
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Shina Oladiti Sep 04, 2018 01:49 PM 
Brought back C: W#20130855[Edit Inv] and M: W#20121003[Edit Inv]
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Reggie Johnson Aug 31, 2018 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Aug 31, 2018 01:59 PM 
Set up completed
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Shina Oladiti Aug 31, 2018 01:02 PM 
Task reassigned to Reggie Johnson.
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Shina Oladiti Aug 31, 2018 11:18 AM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Aug 31, 2018 08:58 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 31, 2018 08:57 AM 
Sent email for availability.
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Reggie Johnson Aug 24, 2018 09:00 AM 
set up complete, ready for delivery
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Shina Oladiti Aug 23, 2018 08:45 AM 
Image completed, needs the rest of the setup done.
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Tricia Flaherty Aug 20, 2018 11:31 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 20, 2018 11:31 AM 
W#20161001[Edit Inv] is new computer replacing W#20160855[Edit Inv]
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Tricia Flaherty Aug 20, 2018 11:29 AM 
W#20161001[Edit Inv] is new computer replacing W#20160855[Edit Inv]
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Tricia Flaherty Aug 20, 2018 11:27 AM 
Monitor is wrong in original note below her is correct info for 
Veteran's #2 in Registrar's Office
Leonard Crawford is contact for Veteran's #2 station
Dell Optiplex computer W#20161000[Edit Inv] replacing old W#20130854[Edit Inv]
for Veteran's #2 station to Admin 104. 
Also replacing old monitor W#20130934[Edit Inv] with new monitor 
W#20161056[Edit Inv]
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Jacob McMurrin Aug 15, 2018 01:00 PM 
GFA SETUP:  Dell OptiPlex Computer W#20161001[Edit Inv] replacing 
W#20130855[Edit Inv] for Leonard CrawFord to Admin 104. Also 
Replacing old Monitor W#20130935[Edit Inv] with new Monitor 
W#20161055[Edit Inv]
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