Service Request Ticket - # 68772

Service Request Information

CONTACT Name Anderson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2018 01:09 PM
Department Registrar’s Office Phone 88806
Location Email andersona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161002[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 15CYKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15CYKH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20130856- Adobe CC201* subscription serialized desktop from Order#8782

Wired NIC 50:9A:4C:45:D0:D3

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 04, 2018 01:27 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shina Oladiti Sep 04, 2018 01:27 PM 
Setup and inventory is up to date.
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Shina Oladiti Sep 04, 2018 01:26 PM 
Brought back C: W#20130856[Edit Inv] and M: W#20130943[Edit Inv].
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Shina Oladiti Sep 04, 2018 08:46 AM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Aug 31, 2018 08:51 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 31, 2018 08:50 AM 
Sent email for availability
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Reggie Johnson Aug 24, 2018 04:14 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Reggie Johnson Aug 24, 2018 04:14 PM 
CPU set up is complete, ready for delivery
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Shina Oladiti Aug 23, 2018 08:47 AM 
Image completed, needs the rest of the setup
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Tricia Flaherty Aug 20, 2018 11:37 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 20, 2018 11:36 AM 
This station should get  Adobe CC201* subscription 
serialized desktop Full install and David Anderson is the 
contact for the Diploma Production Station in AD106B
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Jacob McMurrin Aug 15, 2018 01:09 PM 
GFA SETUP:  New Dell OptiPlex W#20161002[Edit Inv] replacing old 
Computer W#20130856[Edit Inv] for David Anderson to Admin 106B. 
Also replacing old monitor W#20130943[Edit Inv] with new 
W#20161055[Edit Inv]
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