Service Request Ticket - # 68778

Service Request Information

CONTACT Name Thibeault, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2018 02:52 PM
Department University Housing Phone 88319
Location Email thibeaultk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G3NNGV1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. g3nngv1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:EB:5E


Wireless NIC 8C:70:5A:F9:9D:C8


Bluetooth NIC 44:6D:57:CB:02:2B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bbohnenkamp14@wou.edu 88925

Tracking

Entered by Date Memo
Brighton Bohnenkamp
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Aug 15, 2018 03:02 PM 
Task reassigned to Brighton Bohnenkamp.
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Brighton Bohnenkamp Aug 15, 2018 03:02 PM 
Status changed from (2) Scheduled to (5) Completed
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Brighton Bohnenkamp Aug 15, 2018 02:57 PM 
Getting windows update error and needs help
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