Service Request Ticket - # 68779

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2018 03:20 PM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131011[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LWF6T6 Location PDR Pile

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from P0094155 TRANSFER from W#20101405 TechSmith - Camtasia for Mac v2.0 for ED from VISA2011002808 12-2015; NVivo 11 for Mac Full License VISA2016005972 DEC2016

Wireless NIC 48:D7:05:B6:F2:3D


Bluetooth NIC 48:D7:05:B6:F2:3E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Aug 23, 2018 09:59 AM 
Status changed from (2) Scheduled to (5) Completed
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Reggie Johnson Aug 23, 2018 09:59 AM 
Task completed
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Reggie Johnson Aug 23, 2018 08:18 AM 
****This is an outgoing email****
Hi Amanda,

I need some additional information regarding service 
request #68779

Description: *8/23*Deliver and setup Ergonomic Vertical 
wireless mouse for use with Macbook Air W#20131011[Edit Inv] 
RWEC140 

What time today is good for delivery? 

Thanks,

UCS
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Megan Thibeault Aug 23, 2018 07:35 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Aug 21, 2018 07:49 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Aug 20, 2018 10:25 AM 
I will be on campus Thursday Aug 23rd, is that a
possible day for installation? 

Let me know what questions you have!

Thanks,
Amanda
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Shina Oladiti Aug 16, 2018 08:16 AM 
****This is an outgoing email****
Hi Amanda,

I need some additional information regarding
service request #68779

Description: Deliver and setup Ergonomic Vertical
wireless mouse for use with Macbook Air W#20131011[Edit Inv]
RWEC140 (order#10735)

I was wondering when is a good time to come in for
the delivery of the mouse and probably set it up
for you.

Please, get back to me with date and time that
works best for you. 

Regards,

Shina
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Tricia Flaherty Aug 15, 2018 03:20 PM 
This is on Inventory counter shelf in ITC008 with Invoice, 
secondary contact is Kathy Heide in DSPS Office
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