Service Request Ticket - # 68785

Service Request Information

CONTACT Name Morell, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2018 08:50 AM
Department University Computing Solutions Phone 89384
Location Email morellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171044[Edit Inv] (opens in a new window) Bldg/Room VAL RSC Lab
Service Tag CSHBRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSHBRP2 Location RSC Front Desk

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:A8:AE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Reggie Johnson Aug 17, 2018 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Aug 17, 2018 02:35 PM 
Task completed.
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Reggie Johnson Aug 17, 2018 09:13 AM 
****This is an outgoing email****
Hi Kyle,

I need some additional information regarding 
service request #68785

Description: NEW HIRE SETUP: OptiPlex 050 SFF 
desktop,W#20171044[Edit Inv] and monitor for W#20171157[Edit Inv] for 
Kyle in Valsetz RSC Lab

Your computer equipment is prepared and ready for 
delivery. Please tell me a good time for a UCS 
tech to stop by and set up your station. 

Thanks,

UCS
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Public
Reggie Johnson Aug 17, 2018 09:10 AM 
desktop is prepared and ready to deliver.
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Reggie Johnson Aug 16, 2018 10:25 AM 
Desktop is imaging on small stand up desk.
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Tricia Flaherty Aug 16, 2018 08:50 AM 
Kyle is in a new position in University Residences and 
this station will be his workstation( station he currently 
uses is a Student Worker station) 
CPU W#20171004[Edit Inv] and monitor W#20171157[Edit Inv] are on the 
Inventory counter in ITC008 with New Equip form
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