Service Request Ticket - # 68787

Service Request Information

CONTACT Name Dreyer, Kyler   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2018 09:07 AM
Department Registrar’s Office Phone 88806
Location Email dreyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170254[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 4CQPHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CQPHL2 Location Michael Ellis

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0B:C2:62

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 04, 2018 01:38 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Sep 04, 2018 01:38 PM 
Inventory is updated accordingly.
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Shina Oladiti Sep 04, 2018 01:35 PM 
Brought back C: W#20130858[Edit Inv] and M: W#20091363[Edit Inv].
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Shina Oladiti Sep 04, 2018 08:46 AM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Aug 31, 2018 11:20 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Aug 31, 2018 09:04 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 31, 2018 09:04 AM 
Sent email for availability.
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Reggie Johnson Aug 24, 2018 09:40 AM 
****This is an outgoing email****
Hi Kyler,

I need some additional information regarding service 
request #68787

Description: GFA SETUP:  Dell OptiPlex computer 
W#20170254[Edit Inv] replacing old W#20130858[Edit Inv] for Kyle Dreyer to 
Admin 104

Your computer equipment is ready for delivery, what 
time works best for us to come by setup your work 
station?

Thanks,

UCS
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Public
Reggie Johnson Aug 24, 2018 08:59 AM 
Set up complete, 
ready for delivery
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Tricia Flaherty Aug 21, 2018 08:49 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 21, 2018 08:49 AM 
These Registrar's Office GFAs are on RACK in ITC013 
HALLWAY
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Jacob McMurrin Aug 16, 2018 09:07 AM 
GFA SETUP:  Dell OptiPlex computer W#20170254[Edit Inv] 
replacing old W#20130858[Edit Inv] for Kyle Dreyer to Admin 104. 
Also replacing old monitor W#20130941[Edit Inv] with new one 
W#20161058[Edit Inv]
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