Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Aug 16, 2018 09:37 AM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170258 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	4CPRHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	4CPRHL2	Location	SLGFA Shelf no drive
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:0C:6E:52

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 04, 2018 08:13 AM	Inventory in updated accordingly.	Add Attachment
Shina Oladiti	Sep 04, 2018 08:09 AM	Brought back C: W20130861 and M: W20111038	Add Attachment
Reggie Johnson	Aug 31, 2018 02:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Aug 31, 2018 02:07 PM	completed	Add Attachment
Shina Oladiti	Aug 31, 2018 01:40 PM	Task reassigned to Reggie Johnson.	Add Attachment
Shina Oladiti	Aug 31, 2018 11:18 AM	Task reassigned to Shina Oladiti.	Add Attachment
Shina Oladiti	Aug 31, 2018 08:58 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Aug 31, 2018 08:58 AM	Sent email for availability.	Add Attachment
Reggie Johnson	Aug 24, 2018 02:50 PM	Set up complete, ready for delivery	Add Attachment
Tricia Flaherty	Aug 21, 2018 09:23 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Aug 21, 2018 09:03 AM	These Registrar's Office GFAs are on RACK in ITC013 HALLWAY This is for AD106 Student Worker Station #1, Leonard Crawford is the contact for setup W#for the new monitor is actually W#20161061 and NOT W#20161062	Add Attachment
Jacob McMurrin	Aug 16, 2018 09:37 AM	GFA SETUP: Dell OptiPlex New Computer W#20170258 replacing W#20130861 for L. CrawFord to Admin 106. Also replacing old monitor W#20130861 with new one W#20161062	Add Attachment