Service Request Ticket - # 68811

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2018 11:24 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141206[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CT4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CT4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:69:6E

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 20, 2018 09:16 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Aug 20, 2018 09:16 AM 
Her resolution was changed
 Add Attachment
Gino Salazar Aug 20, 2018 08:06 AM 
Task reassigned to Giovanni Salazar.
 Add Attachment
John Rushing Aug 17, 2018 11:24 AM 
Sue is having some issues with her video when 
looking a DocStar scanns.  The images are not very 
clear.  They were much better before reimage.
 Add Attachment