Service Request Ticket - # 68842

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 09:26 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180242[Edit Inv] (opens in a new window) Bldg/Room WUC 211
Service Tag 76C5HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 76C5HQ2 Location SAB Conference Room Station (replaced w/ W20240815

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:B1:F6

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Aug 27, 2018 08:15 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 23, 2018 10:05 AM 
Task reassigned to Nathan Sauer.
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Peter Puettmann Aug 23, 2018 08:40 AM 
In werner not campbell, in old wolf express
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Tricia Flaherty Aug 22, 2018 01:18 PM 
put Nathan as Tech when done with imaging and back on 
ITC008 Inventory counter
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Tricia Flaherty Aug 22, 2018 01:17 PM 
Nathan will be installing this room  soon as it needs to be 
done by September 10th.
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Peter Puettmann Aug 22, 2018 10:04 AM 
imaging on right side of desk
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Megan Thibeault Aug 22, 2018 07:48 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Aug 22, 2018 07:48 AM 
Please get this started
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Jacob McMurrin Aug 21, 2018 09:26 AM 
NEW EQUIPMENT SETUP: Dell OptiPlex Computer 
W#20180242[Edit Inv] to Campbell 211.
Notes to tech: Needs smart classroom image.
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