Service Request Ticket - # 68843

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 10:03 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20160592[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HS12ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HS12ND2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:71:B2


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public

Entered by Date Memo
Erika Enriquez Aug 21, 2018 12:12 PM
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Aug 21, 2018 12:12 PM
Good to go
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Megan Thibeault Aug 21, 2018 10:03 AM
Task reassigned to Erika Enriquez.
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Megan Thibeault Aug 21, 2018 10:03 AM
Check Sophos on this machine
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