Service Request Ticket - # 68845

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 10:06 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLT0ATF9VM Location PDR

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.12 (macOS Sierra) Software [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Denise Visuano) FEB2017

Wired NIC 70:CD:60:F3:A3:42


Wired NIC 70:CD:60:F3:A3:45


Wireless NIC 18:AF:61:B8:48:76


Bluetooth NIC 18:AF:61:B8:48:77

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 21, 2018 11:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Aug 21, 2018 11:34 AM 
cleaned up!
Add Attachment
Peter Puettmann Aug 21, 2018 11:06 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Megan Thibeault Aug 21, 2018 10:06 AM 
Alerts
PUA detected: 'Generic PUA GA' at
'/Applications/SearchProtect/takeOverSearchAssetsMac.app/Contents/Resources/TroviNPAPIPlugin.plugin/Contents/MacOS/TroviNPAPIPlugin'
14 hours ago
PUA detected: 'TuneupMyMac' at
'/Users/visuanod/Downloads/tuneupmymac_dcmac_728_90.pkg'
10 days ago
Add Attachment