Service Request Ticket - # 68850

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 10:51 AM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080304[Edit Inv] (opens in a new window) Bldg/Room MH 107
Service Tag Description Mac ProDual 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88343SBXYL Location *EXEMPT* Darryl Thomas

CPU Dual 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.11 (El Capitan) Software MS Office 2008 for MAC from P0067422, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand). Adobe Web Premium CS5 Mac License from P0077114

Wired NIC 00:1F:5B:3A:5C:1C


Bluetooth NIC 00:22:41:CD:2D:83

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Dec 07, 2018 09:30 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Erika Enriquez Dec 07, 2018 09:30 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Gino Salazar Oct 16, 2018 08:35 AM 
Sending email
 Add Attachment
Peter Puettmann Aug 21, 2018 11:40 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Peter Puettmann Aug 21, 2018 11:40 AM 
left vm
Add Attachment
Megan Thibeault Aug 21, 2018 10:51 AM 
Manual cleanup required: 'Mal/DocDrop-A' at
'/Volumes/Little Dawg/Rainbow Dance
Theatre/Touring lists/Winter-Summer 2005.doc'
8 hours ago
Malware not cleaned up: 'Troj/Dldr-BR' at
'/Volumes/5TB - Backup
Drive/Backups.backupdb/W20080304/2016-02-26-021918/Little
Dawg/Azureus Downloads/Visual Thesaurus 3.01 Build
1222 Desktop Edition.rar'
6 days ago
Manual cleanup required: 'Mal/Packer' at
'/Volumes/5TB - Backup
Drive/Backups.backupdb/W20080304/2016-05-02-020502/Little
Dawg/HP Computer Files/Documents
HP/Documents/Trading/Russian Software/Optimax
Level 3/optimax_patch_rar.zip'
4 days ago
Add Attachment