Service Request Ticket - # 68854

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 10:59 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160560[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag HS2YMD2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HS2YMD2 Location Storage

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:34:2E

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 23, 2018 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 23, 2018 08:04 AM 
Will be reimaged with rest of the lab
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Gino Salazar Aug 21, 2018 12:37 PM 
Sophos is broken, has to be reimaged
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Gino Salazar Aug 21, 2018 11:18 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Aug 21, 2018 10:59 AM 
Check out this machine and check back in with me,
the error is W20160560 is out of date.
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