Service Request Ticket - # 68864

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 12:00 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141205[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:37:E7

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 21, 2018 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 21, 2018 02:47 PM 
Done!
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Megan Thibeault Aug 21, 2018 12:04 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Aug 21, 2018 12:04 PM 
feel free to take Reggie with ya
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Emma Feldman Aug 21, 2018 12:00 PM 
Her computer is not allowing her to print certain
documents, specifcally on Word. 20141025[Edit Inv]

Other employee, Sue, is having issues with screen
resolution and was hoping someone could look at
that too. 20141206[Edit Inv]
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