Service Request Ticket - # 68871

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 03:46 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180165[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag 76B7HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 76B7HQ2 Location DFSC206 200-level Chemistry LAB Station #

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:9E:FD

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 17, 2018 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 17, 2018 08:58 AM 
All setup is done and the lab is ready to be use.
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Shina Oladiti Sep 17, 2018 08:57 AM 
The CPU's are placed beside Megan's desk but the
monitors are in the storage.
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Shina Oladiti Sep 17, 2018 08:56 AM 
Inventory is updated accordingly.
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Shina Oladiti Sep 17, 2018 08:48 AM 
Lab Replacement DFSC 206: 
C: W#20121035
W#20121036
W#20121037
W#20121038
W#20121039
W#20121040
W#20121041
W#20121042
W#20121043
W#20121044
W#20121045
W#20121046

Monitors: 
W#20121047
W#20121048
W#20121049
W#20121050
W#20121051
W#20121052
W#20121053
W#20121054
W#20121055
W#20121056
W#20121057
W#20121058
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Megan Thibeault Sep 17, 2018 07:25 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Sep 17, 2018 07:25 AM 
is inventory all up to date for this? Can we close
this ticket now?
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Tricia Flaherty Aug 22, 2018 10:23 AM 
There is a box of addt'l DP and USB 3.0 cable extensions 
for DFSC 204 & 206
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Tricia Flaherty Aug 22, 2018 10:23 AM 
Monitors will be added to this SR once they are tagged and 
inventoried
Please remember to hold the older W#2012**** monitors 
coming out of this lab for use in other Student Tech 
areas(store in closet 
 ITC002/003)
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Jacob McMurrin Aug 21, 2018 03:46 PM 
LAB REPLACEMENT SETUP:  Dell OptiPlex Computers 
W#20180165[Edit Inv] - W#20180176[Edit Inv] to DeVolder 206 Lab.
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