Service Request Ticket - # 68874

Service Request Information

CONTACT Name Rodriguez, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2018 04:29 PM
Department Student Health & Counseling Center Phone 88313
Location Email rodriguezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20160440[Edit Inv] (opens in a new window) Bldg/Room SHCC 102
Service Tag 4GV8CG2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4GV8CG2 Location Shirley Hill,SHC Medicat replacing W#20120621

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:30:90:62


Wireless NIC 90:CD:B6:41:41:09


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Aug 22, 2018 03:18 PM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 22, 2018 03:18 PM
returned the dock 
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Megan Thibeault Aug 22, 2018 02:41 PM
Task reassigned to Peter Puettmann.
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Megan Thibeault Aug 22, 2018 07:34 AM
SR67884, has more info
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Brighton Bohnenkamp Aug 21, 2018 04:29 PM
Computer 20160440[Edit Inv] at the nurses station is missing 
the dock station.
She said someone from here took it back in june 
because it was broken and they never got a new one 
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