Service Request Ticket - # 68879

Service Request Information

CONTACT Name Cooper, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2018 09:24 AM
Department Financial Aid Phone 88793
Location Email cooperc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130331[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3320/DNI Printer
Serial No. LA2577007 Location Sergio Chavelas

Model 3320/DNI Hostname
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; MAINT: 3320 Fuser Maint Kit, New #3320-Z1 VISA2017006526 SR64216 AUG2017; Ink/Toner Refill

Wired NIC 9C:93:4E:21:13:01

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Aug 23, 2018 11:35 AM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Aug 23, 2018 11:35 AM 
The driver seemed to be having an issue. I deleted 
and reinstalled it. Working now. Told her to call 
me back if it is still having an issue.
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Brighton Bohnenkamp Aug 22, 2018 09:24 AM 
Cindy is still having trouble with her printer 
stopping in the middle of a print job
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