Service Request Ticket - # 68880

Service Request Information

CONTACT Name Stewart, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2018 09:44 AM
Department Facilities Services Phone 88045
Location Email stewartm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130720[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35B5M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B5M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:92:46

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Aug 24, 2018 10:06 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Aug 24, 2018 10:06 AM 
All downloaded.
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Erika Enriquez Aug 24, 2018 09:21 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Aug 23, 2018 09:58 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 22, 2018 03:45 PM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Aug 22, 2018 09:44 AM 
****This is an email****
Hi,

Could you also make a ticket for this one? 
A computer (W20130720) isn't installing the 
SCCM client, and, therefore, Sophos. If a tech 
could install both, that'd be great!

Thanks :)
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