Service Request Ticket - # 68882

Service Request Ticket - # 68882

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Service Request Information

CONTACT	Name	Flaherty, Tricia	Date	Aug 22, 2018 10:03 AM
	Department	University Computing Solutions	Phone	88904
	Location		Email	flahert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20180178 (opens in a new window)	Bldg/Room	NS 204
	Service Tag	7605HQ2	Description	Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
	Serial No.	7605HQ2	Location	NS204 Biology LAB Station #
	CPU	Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	54:BF:64:79:86:47

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 03, 2019 02:17 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Shina Oladiti	Jan 03, 2019 02:17 PM	Setup completed, Network need to be activated.	Add Attachment
Megan Thibeault	Jan 03, 2019 07:50 AM	Task reassigned to Shina Oladiti.	Add Attachment
Megan Thibeault	Dec 10, 2018 07:59 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Megan Thibeault	Dec 10, 2018 07:59 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Megan Thibeault	Dec 10, 2018 07:59 AM	Going to NS walk through at 10am will have an update after that.	Add Attachment
Gino Salazar	Dec 07, 2018 04:49 PM	all are done and ready to be delivered	Add Attachment
Gino Salazar	Dec 06, 2018 04:10 PM	85-88 are imaging	Add Attachment
Megan Thibeault	Dec 04, 2018 11:40 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Dec 04, 2018 11:40 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Dec 04, 2018 11:40 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Dec 04, 2018 11:40 AM	Bradley created an image for this, please double check software list to make sure everything is loaded. Let's start getting these imaged!!	Add Attachment
Megan Thibeault	Oct 16, 2018 08:10 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Megan Thibeault	Oct 16, 2018 07:42 AM	This is happening in Winter term. We will start imaging these stations soon.	Add Attachment
Jacob McMurrin	Aug 24, 2018 04:38 PM	Please Ignore that memo, those monitors were for NS 202 not NS204	Add Attachment
Jacob McMurrin	Aug 24, 2018 04:26 PM	Monitors W#20180279 - W#2018091 are stored over in MOD 104.	Add Attachment
Jacob McMurrin	Aug 22, 2018 10:03 AM	LAB REPLACMENT SETUP: Dell OptiPlex Computers W#20180177 - W#20180188 to NS 204. Equipment is located in ITC 008 on counter tops.	Add Attachment