Service Request Ticket

Service Request Information

CONTACT	Name	Wisniewski, Loren	Date	Aug 23, 2018 10:54 AM
	Department	Health & Exercise Science	Phone	89291
	Location		Email	wisniewl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20130557 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 13-inch #Z0MT
	Serial No.	C1MM334DDV30	Location	PDR
	CPU	Intel Core i7(2.9GHz dual-core, 4MB L3 cache)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from P0092993
	Wired NIC	68:5B:35:B2:80:A2
	Wireless NIC	60:03:08:EB:DB:8A
	Bluetooth NIC	60:03:08:EB:DB:8B

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	eenriquez13@wou.edu	88925

Entered by	Date	Memo
Erika Enriquez			Email Public
Entered by	Date	Memo
Erika Enriquez	Sep 11, 2018 01:47 PM	Task reassigned to Erika Enriquez.	Add Attachment
Erika Enriquez	Sep 11, 2018 01:47 PM	Task reassigned to Erika Enriquez.	Add Attachment
Erika Enriquez	Sep 11, 2018 01:47 PM	20130557 back on shelf... She is going to take 20101418 for the entire term. Will contact when she is bringing it back	Add Attachment
Emma Feldman	Sep 11, 2018 11:02 AM	She will be returning loaner laptop today at 1:15pm and wants a different older Macbook to have for the rest of the term.	Add Attachment
Megan Thibeault	Aug 24, 2018 07:59 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Megan Thibeault	Aug 24, 2018 07:59 AM	Priority changed from (2) High Priority to (3) Priority.	Add Attachment
Brighton Bohnenkamp	Aug 23, 2018 02:49 PM	Task reassigned to Service Request Desk.	Add Attachment
Brighton Bohnenkamp	Aug 23, 2018 02:49 PM	picked up	Add Attachment
Gino Salazar	Aug 23, 2018 01:43 PM	giving them a bag and a charger and an apple mouse	Add Attachment
Gino Salazar	Aug 23, 2018 11:59 AM	Giving 20130557	Add Attachment
Brighton Bohnenkamp	Aug 23, 2018 10:54 AM	Loren needs a mac loaner for 2 weeks that she can use for a conference off campus she will pick it up between 2 and 3. She will bring it back sept 5th or 6th	Add Attachment