Service Request Ticket

Service Request Information

CONTACT	Name	Sauer, Nathan	Date	Aug 23, 2018 03:34 PM
	Department	University Computing Solutions	Phone	88960
	Location		Email	sauern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20180223 (opens in a new window)	Bldg/Room	NPE 114
	Service Tag	7608HQ2	Description	Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
	Serial No.	7608HQ2	Location	Smart Classroom Instructor Station UPG TBA
	CPU	Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	54:BF:64:79:86:2B

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	sauern@wou.edu	88960

Entered by	Date	Memo
Nathan Sauer			Email Public
Entered by	Date	Memo
Nathan Sauer	Jan 02, 2020 09:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Aug 27, 2018 04:37 PM	Task reassigned to Nathan Sauer.	Add Attachment
Gino Salazar	Aug 27, 2018 04:37 PM	Delivered to classroom support area	Add Attachment
Reggie Johnson	Aug 24, 2018 03:26 PM	Set up complete, sitting by Megan's desk	Add Attachment
Gino Salazar	Aug 24, 2018 11:54 AM	It's done imaging!	Add Attachment
Gino Salazar	Aug 24, 2018 08:42 AM	It's imaging on the stand up desk rn	Add Attachment
Megan Thibeault	Aug 24, 2018 07:46 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Jacob McMurrin	Aug 23, 2018 03:34 PM	NEW EQUIP SETUP: Dell Computer W#20180223 to NPE 114 for Smart Classroom Upgrade. Equipment is located in ITC 008 on counter. Notes to tech: Computer needs smart classroom Image.	Add Attachment