Service Request Ticket - # 68918

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2018 09:51 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180228[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 76C3HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 76C3HQ2 Location under tech desk - waiting for wipe

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:AF:17

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 24, 2018 03:55 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 24, 2018 03:55 PM 
SR68919 same ticket
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Jacob McMurrin Aug 24, 2018 09:51 AM 
NEW EQUIP SETUP:  Dell computer W#20180228[Edit Inv] to Old PE 
202 for smart classroom upgrade. Equipment is located in 
ITC 008 on counter.
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