Service Request Ticket - # 68922

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2018 10:55 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180232[Edit Inv] (opens in a new window) Bldg/Room TODD 349
Service Tag 7616HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7616HQ2 Location Smart Classroom Instructor Station UPG TBA

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:5D:2F

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Aug 29, 2018 07:50 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 27, 2018 04:37 PM 
Task reassigned to Nathan Sauer.
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Gino Salazar Aug 27, 2018 04:37 PM 
Delivered to classroom support area
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Megan Thibeault Aug 27, 2018 09:55 AM 
Then give to Nathan
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Megan Thibeault Aug 27, 2018 09:55 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Aug 27, 2018 09:55 AM 
Can you try and get this done by the end of the day
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Reggie Johnson Aug 24, 2018 04:38 PM 
imaging on small stand up desk
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Megan Thibeault Aug 24, 2018 03:56 PM 
Task reassigned to Reggie Johnson.
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Jacob McMurrin Aug 24, 2018 10:55 AM 
NEW EQUIP SETUP:  Dell OptiPlex computer W#20180323[Edit Inv] 
to Todd 349 for smart classroom upgrade, equipment is 
located in ITC 008 on counter top. 
Note to tech: Needs smart classroom image
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