Service Request Ticket - # 68942

Service Request Information

CONTACT Name Hou, Feier   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2018 11:23 AM
Department Natural Science/ Chemistry Phone 88489
Location Email houf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171048[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSPDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSPDRP2 Location Extra desktop shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:31:43

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 10, 2018 10:41 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 10, 2018 10:41 AM 
all set up and delivered.
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Erika Enriquez Sep 10, 2018 08:17 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Sep 07, 2018 05:02 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Sep 07, 2018 05:02 PM 
Hi Erika,

I will be available on the morning of next Monday
(9/10). Will that work for you?

Thanks,

Feier Hou
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Erika Enriquez Sep 07, 2018 01:54 PM 
****This is an outgoing email****
Hi Feier,

I need some additional information regarding
service request #68942

Description: GFA SETUP: New Dell OptiPlex computer
W#20171048[Edit Inv] and new monitor W#20171132[Edit Inv] to DeVolder 213

This is all set up and ready to go for you, please
let us know when you are available for us to
deliver. Please save anything important to you
H-drive.

Thank you,
Erika
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Public
Erika Enriquez Sep 05, 2018 02:17 PM 
imaging....
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Jacob McMurrin Aug 27, 2018 11:23 AM 
GFA SETUP: New Dell OptiPlex computer W#20171048[Edit Inv] and 
new monitor W#20171132[Edit Inv] to DeVolder 213. Equipment is 
located in ITC 008. 
Notes to tech: This is a GFA replacement for a T/TT position 
with new person replacing Rahim Kazerouni (W#20121256). 
Please set up one of Rahim's monitors as HOU's second 
display. Additional software is on order (10747) but will be 
on a separate SR as it has not yet been all approved for 
purchase. Secondary contact: Cinda Devoe or Heather 
Gonzalez.
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