Service Request Ticket - # 68947

Service Request Information

CONTACT Name Murphy, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2018 09:17 AM
Department Criminal Justice Phone 88410
Location Email murphyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140705[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 90qvq32 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:6C:5E:9C


Wireless NIC 80:00:0B:A1:23:86


Bluetooth NIC 80:00:0B:A1:23:8A

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Aug 28, 2018 09:59 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Aug 28, 2018 09:59 AM 
Installed new Sophos and delivered.
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Robbie Downin Aug 28, 2018 09:18 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Aug 28, 2018 09:17 AM 
Dropped off laptop at front desk, says he will be
in his office for the next hour.
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