Service Request Ticket - # 68957

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2018 08:32 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20100631[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Pro P2210 22inch WFP Monitor #P22103
Serial No. CN0U828K744450CDCDZS Location PDR
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 29, 2018 10:42 AM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Aug 29, 2018 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 29, 2018 10:42 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 29, 2018 10:42 AM 
Completed. John has to work with it on the server
side to add the configuration on the vdi station.
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Peter Puettmann Aug 29, 2018 08:57 AM 
Task reassigned to Shina Oladiti.
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Peter Puettmann Aug 29, 2018 08:54 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Aug 29, 2018 08:32 AM 
Contact Info: Alexa Mohr, 89530
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Public
Brighton Bohnenkamp Aug 29, 2018 08:32 AM 
HWC computer is getting a "desktop update" message 
telling them to save any important documents then 
nothing happens and the message pops back up
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