Service Request Ticket - # 68980

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2018 04:32 PM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160992[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 150YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 150YKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:CC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 31, 2018 09:00 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 31, 2018 09:00 AM 
done
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Peter Puettmann Aug 31, 2018 08:04 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Aug 30, 2018 04:32 PM 
Needs to access banner at the front desk

Also having issues with the computer restarting 
by itself for updates and wants settings 
changed so that it asks to do updates before 
restarting her machine
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