Service Request Ticket - # 68995

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2018 09:15 AM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101050[Edit Inv] (opens in a new window) Bldg/Room SH 102
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNGXC25727 Location Smith Hall

Model Q7546A Hostname
Notes ¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.118.69 Ink/Toner Refill printer-ellington.wou.edu

Wired NIC 98:4B:E1:3C:E5:F0

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 04, 2018 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 04, 2018 11:22 AM 
Fixed
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Peter Puettmann Sep 04, 2018 10:52 AM 
Task reassigned to Shandelle Pepper.
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Peter Puettmann Sep 04, 2018 10:52 AM 
you got this one :)
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Megan Thibeault Sep 04, 2018 09:28 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Sep 04, 2018 09:15 AM 
They are having issues connecting to the printer
and copier in SH 102.
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