Service Request Ticket - # 68998

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2018 10:06 AM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HF3HGX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HF3HGX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:83:8E:45

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 05, 2018 09:48 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 05, 2018 09:48 AM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Sep 05, 2018 09:48 AM 
Task completed! Sophos working fine.
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Emma Feldman Sep 04, 2018 10:06 AM 
 I'm around through Thursday this week or next
week from Tuesday onward. Thank you!

Told him someone would call before they head out
since he has a broad availability.
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