Service Request Ticket - # 69000

Service Request Information

CONTACT Name Vasquez, Jacqlyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2018 10:39 AM
Department Student Health & Counseling Center Phone
Location Email vasquezj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160440[Edit Inv] (opens in a new window) Bldg/Room SHCC 102
Service Tag 4GV8CG2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4GV8CG2 Location Shirley Hill,SHC Medicat replacing W#20120621

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:30:90:62


Wireless NIC 90:CD:B6:41:41:09

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 04, 2018 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 04, 2018 11:02 AM 
wifi turned off. taught her how to turn it on
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Peter Puettmann Sep 04, 2018 10:53 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Sep 04, 2018 10:39 AM 
When she takes it off the charger and brings her
computer into an examining room, it loses
connection. It keeps happening and shes is not
sure what the issue is
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