Service Request Ticket - # 69003

Service Request Information

CONTACT Name Welch, JD   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2018 12:59 PM
Department Registrar’s Office Phone 88415
Location Email welchj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160997[Edit Inv] (opens in a new window) Bldg/Room DFSC 204
Service Tag 1583LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1583LH2 Location In the lab station #5

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:1A:8F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 05, 2018 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 05, 2018 08:51 AM 
computer was acting weird. Browsers were not
working and things were glitching. Malware bites
was the issue.
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Brighton Bohnenkamp Sep 04, 2018 01:34 PM 
Jd is also having issues with his browsers 
crashing
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Erika Enriquez Sep 04, 2018 01:31 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 04, 2018 12:59 PM 
Has VGA cable for his moniotr but might want to 
switch for hdmi or dvi depending on which is 
better. Requested tech to bring all 3 to and help 
decide/ set up
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