Service Request Ticket - # 69007

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2018 02:21 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150268[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8R88H72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 8R88H72 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715; TRANSFER from old laptop W#20101238 APR2016: Adobe Design Std CS5.5 from P0080492(80/20 share with desktop); Camtasia 2019 Education v.19 single user license VISA2019010295 DEC2019 ;

Wired NIC F8:CA:B8:48:B6:F9


Wireless NIC 80:00:0B:D4:ED:83


Bluetooth NIC 80:00:0B:D4:ED:87

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Public
Entered by Date Memo
Brighton Bohnenkamp Sep 05, 2018 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Sep 05, 2018 08:24 AM 
Picked up
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Peter Puettmann Sep 04, 2018 04:11 PM 
Task reassigned to Service Request Desk.
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Peter Puettmann Sep 04, 2018 04:11 PM 
done
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Brighton Bohnenkamp Sep 04, 2018 02:21 PM 
Needs sophos update and will be picked up 8/5 at 
8am 

no bag or hcarger, left in the inbox
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