Service Request Ticket - # 69029

Service Request Information

CONTACT Name Findtner, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2018 12:10 PM
Department Admissions Office Phone 88211
Location Email findtnr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150653[Edit Inv] (opens in a new window) Bldg/Room ACK
Service Tag 5N26GC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. 5n26gc2 Location UNKNOWN | PDR

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:05:C8:CE


Wireless NIC E4:B3:18:56:A1:30


Bluetooth NIC E4:B3:18:56:A1:34

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Sep 06, 2018 05:14 PM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Sep 06, 2018 05:14 PM 
picked up
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Brighton Bohnenkamp Sep 06, 2018 03:42 PM 
Task reassigned to Service Request Desk.
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Brighton Bohnenkamp Sep 06, 2018 03:42 PM 
called to have them pick up
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Brighton Bohnenkamp Sep 05, 2018 12:10 PM 
Sohpos needs updated, call when done
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