Service Request Ticket - # 69057

Service Request Information

CONTACT Name Elam-Geuting, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2018 01:43 PM
Department Student Engagement Phone 88514
Location Email elamgeutingk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171004[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. 6HB014790B Location PDR

Model B400/DN Hostname sab-printer
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; IP ADDRESS:140.211.118.34 Ink/Toner Refill

Wired NIC 9C:93:4E:6A:E2:8A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 13, 2018 04:55 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 13, 2018 04:52 PM 
This has been delivered and setup. Inventory has 
been updated.
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Tricia Flaherty Sep 10, 2018 01:46 PM 
****This is an email****
Hi Tricia,

I'm so sorry for the late notice but we actually will not 
have access to the new office until tomorrow morning 
due to a late door install. Could the new CPU and printer 
be installed later this week?

Kelsey Elam-Geuting
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Tricia Flaherty Sep 06, 2018 02:51 PM 
in WUC old Wolf Express across from Info Desk is all she 
could give me on location
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Tricia Flaherty Sep 06, 2018 01:44 PM 
this printer is still in box but tagged under the table in 
ITC008 Inventory counter area.  This will need to be 
setup as a network printer for this new office location.  I 
don't have a room # yet but will update when I do.  it is 
WUC where the "old wolf express" was.
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Tricia Flaherty Sep 06, 2018 01:43 PM 
****This is an email****
On 9/6/18 12:34 PM, Kelsey Elam-Geuting wrote:
> Hi Tricia,
>
> We finally have a semi-confirmed date for SAB's move 
to their new office. It looks like after 12pm on Monday, 
Sept. 10th we will be able to start moving. 
>
> I wanted to reach out and see how I can arraign for the 
new PC workstation and printer to be set up in the office 
and if we could get help moving the old workstations up 
to the new office. Would I coordinate this with you or 
someone else in UCS?
>
> Thanks!
> Kelsey
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