Service Request Ticket - # 69064

Service Request Information

CONTACT Name Thom, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2018 03:20 PM
Department Writing Center Phone 88259
Location Email thomd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20141272[Edit Inv] (opens in a new window) Bldg/Room NONE
Service Tag Description Apple MacBook Air 13.3 #Z0RJ
Serial No. C1MPX3T1G944 Location Going to PDR

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from XXXX2014004298

Wireless NIC E0:AC:CB:6E:52:02


Bluetooth NIC E0:AC:CB:6E:52:03

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Shina Oladiti Sep 07, 2018 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 07, 2018 08:04 AM 
Task reassigned to Peter Puettmann.
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Shina Oladiti Sep 07, 2018 08:04 AM 
Peter fixed the issue.
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Brighton Bohnenkamp Sep 06, 2018 03:20 PM 
Needs help installing dirvers/ adding printers to 
his machine
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