Service Request Ticket - # 69069

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2018 08:54 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141144[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GZTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:58

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 07, 2018 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 07, 2018 03:22 PM 
20141144[Edit Inv] imaged and set up, task completed.
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Reggie Johnson Sep 07, 2018 08:59 AM 
Task reassigned to Reggie Johnson.
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Emma Feldman Sep 07, 2018 08:54 AM 
Dominic Annen starts work on Monday, September
10th. He is Valerie Latham's replacement and will
need access to her computer - 20141144[Edit Inv]. 

His computer re-imaged (#20141144)
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