Service Request Ticket

Service Request Information

CONTACT	Name	Elam-Geuting, Kelsey	Date	Sep 07, 2018 02:52 PM
	Department	Student Engagement	Phone	88514
	Location		Email	elamgeutingk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160976 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	1545LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1545LH2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511;
	Wired NIC	50:9A:4C:46:0A:61

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	rdownin17@wou.edu	88925

Entered by	Date	Memo
Robbie Downin			Email Public
Entered by	Date	Memo
Robbie Downin	Sep 28, 2018 12:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Robbie Downin	Sep 11, 2018 10:29 AM	Moved their stuff, the internet is off on all the slots in the room but they're set up.	Add Attachment
Megan Thibeault	Sep 11, 2018 08:47 AM	Task reassigned to Robbie Downin.	Add Attachment
Erika Enriquez	Sep 10, 2018 01:05 PM	not ready. waiting on the installation of a door... Friday anytime works.	Add Attachment
Erika Enriquez	Sep 10, 2018 08:44 AM	Task reassigned to Erika Enriquez.	Add Attachment
Emma Feldman	Sep 07, 2018 02:52 PM	**This is an email** Hello! SAB will be moving to a new space in the WUC and I'd love some help moving their existing workstations into their new office in the old Wolf Express area. We will have access to the space starting around 12pm on Monday, Sept. 10th. Is it possible to have a tech come out and help with the disconnection and reconnection? 20160976 20110678 20150694 Thanks! Kelsey	Add Attachment