Service Request Ticket - # 69085

Service Request Information

CONTACT Name Maciel, Denisse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2018 08:24 AM
Department Financial Aid Phone 88476
Location Email macield@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100433[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB891295E Location Empty

Model P3600/DN Hostname financialaid.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINTER MAINT: Xerox Phaser 3600 fuser unit 110volt part#126N00324 from VISA2012003442 MAY2013 SR50471; Xerox 3600 Fuser 110V, New #126N00324 from VISA2014004513 SR56381 APRIL2015; PRINT MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-Z1, VISA2016005798, OCT2016, SR61718 Ink/Toner Refill

Wired NIC 00:00:AA:BE:4C:89

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Sep 10, 2018 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Sep 10, 2018 09:20 AM 
Connected the printer via usb. It is NOT on the 
network.
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Robbie Downin Sep 10, 2018 08:31 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Sep 10, 2018 08:24 AM 
Says it is sleeping and she can't get it to respond
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