Service Request Ticket - # 69093

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2018 12:08 PM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170971[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 13in MacBook Pro w/TouchBar, SpaceGrey #Z0UN
Serial No. C02WT306HV2R Location PDR

CPU Intel Core i7(3.5GHz dual-core, 64MB of eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552; TRANSFER from W#2013 Logic Pro X from Music Licenses P0095256 and MakeMusic Finale from Music Dept licenses; Spectrasonics Omnisphere 2 Synth Plug-in ; Ableton Live 10 Standard EDU dirk has activation info for his assigned license; Dorico2PCgEdu- Already registered by Dirk; Neuratron PhotoScore&NotateMeUltimate v8.8.7 VISA2019010191 NOV2019;

Wireless NIC 88:E9:FE:76:C2:8A


Bluetooth NIC 88:E9:FE:71:11:B1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Nov 07, 2018 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Nov 07, 2018 03:46 PM 
Inventory Updated.
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Yumin Chen Nov 02, 2018 04:13 PM 
Dirk Picked it up.
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Yumin Chen Oct 29, 2018 02:40 PM 
Text send for schedule
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Tricia Flaherty Oct 25, 2018 11:40 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Oct 25, 2018 11:40 AM 
T:\Ableton_Live\Ableton_Live_10_standard -Dirk has Reg info 
already assigned to him but noted on T Drive
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Tricia Flaherty Oct 25, 2018 11:35 AM 
NATIVE INSTRUMENTS KOMPLETE11
T:\NativeInstruments\Komplete11

Dorico2PCgEdu - Steinberg Dorico Pro 2 EDU Crossgrade
T:\STEINBERG
1.)   11DKZ-ERNYW-KKATS-7KDWX-4001S   -- [ALREADY REGISTERED to DIRK]]  

Spectrasonics Omnisphere 2 Synth Plug-in
USB 55+GB Drive installer not T Drive; will need to make account and serial info/key is in 
booklet and labeled USB;
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Tricia Flaherty Oct 25, 2018 11:21 AM 
Task reassigned to Yumin Chen.
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Tricia Flaherty Oct 25, 2018 11:21 AM 
I have Komplete HD and Omnisphere USB that were suppose to go with Dirk's laptop.  Not sure if 
they will be loaded on the laptop as far as Library size is concerned. Please deliver with laptop and 
discuss his actual needs as he currently has Komplete on current laptop W#20131007[Edit Inv].
This is on the Tech shelf with the additional software drives that may need to come back to me if he 
does not want them loaded on NEW laptop. If he has other software titles but he does not have 
access to them directly(iLok or other accts) let me know the specific titles and I will look into it
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Alix Karkanen Oct 11, 2018 04:17 PM 
Drik came by, hes still waiting for this.
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John Rushing Sep 27, 2018 09:00 AM 
Added computer to Apple Logic Pro X JAMF group for 
distribution/install.
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Tricia Flaherty Sep 10, 2018 03:44 PM 
Addt'l software: Logic Pro X from Music Dept licenses, 
Finale 25 from Music Dept licenses, Komplete 11 from Music 
5 pack;
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Tricia Flaherty Sep 10, 2018 12:08 PM 
Apple 13in MacBook Pro w/TouchBarW#20170971[Edit Inv] to 
APSC233A Dirk replaces W#20131007;
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