Service Request Ticket - # 69099

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2018 01:43 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180301[Edit Inv] (opens in a new window) Bldg/Room APSC 201
Service Tag C6WGSQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. C6WGSQ2 Location ROTC Classroom

CPU Unknown


OS Unknown Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:1D:29:6B


Wireless NIC 38:BA:F8:4A:CD:1F


Bluetooth NIC 38:BA:F8:4A:CD:23

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 27, 2018 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 21, 2018 10:29 AM 
Task reassigned to Nathan Sauer.
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Bradley Karkanen Sep 21, 2018 10:28 AM 
In the outbox. Let me know if there are any issues with it.
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Bradley Karkanen Sep 21, 2018 10:18 AM 
Should be ready to go.
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Erika Enriquez Sep 20, 2018 12:51 PM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen Sep 20, 2018 09:52 AM 
Working on getting it imaged.
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Erika Enriquez Sep 17, 2018 11:15 AM 
jk not running..
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Erika Enriquez Sep 17, 2018 11:09 AM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Sep 17, 2018 11:09 AM 
imaging...
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Tricia Flaherty Sep 10, 2018 01:43 PM 
This laptop W#20180301[Edit Inv]  is for use in a new classroom 
space for ROTC, it is for use as a Smart Classroom 
station.  Please ask Nathan if there is anything besides a 
base Smart Classroom image that is needed for this 
laptop.  He will need to have the laptop for final setup in 
APSC201 ROTC Classroom with other Smart Classroom 
equipment. This has no case and will be on the shelf by 
the Inventory counter in ITC008 with a New Equip Setup 
form
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