Service Request Ticket - # 69110

Service Request Information

CONTACT Name Beaver, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2018 08:53 AM
Department Natural Science Division Phone 88404
Location Email beaverc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161098[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag D9JL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. D9JL2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER FROM old PC W#20121264 JUNE2018--Mathematica Pro v5.2 from P0054563, PCTex v5 Pro from P0054530, Dreamweaver MX 2004 from P0052818, DesignScience MathType v6.8 ACAD WIN license from VISA2012003131, WinEdt educational personal v8.0 from VISA2012003438, Camtasia Studio Acad V8.5.0 WIN from VISA2014004577

Wired NIC D4:81:D7:D8:3A:F2


Wireless NIC 00:28:F8:FE:0C:4A

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 11, 2018 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 11, 2018 09:32 AM 
Gave Cheryl admin 
rights on pc 
20161098[Edit Inv].
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Emma Feldman Sep 11, 2018 09:10 AM 
She now just needs admin rights on her computer.
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Megan Thibeault Sep 11, 2018 09:09 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Sep 11, 2018 09:05 AM 
We don't install drop box
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Emma Feldman Sep 11, 2018 08:53 AM 
She just got a new computer recently and would
like to have Dropbox installed on it.
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