Service Request Ticket - # 69113

Service Request Information

CONTACT Name Perez Sanchez, Jose   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2018 10:05 AM
Department Humanities Division Phone 88430
Location Email perezsanchezj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130872[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 43Z8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Z8V12 Location

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E3:DA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Sep 11, 2018 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Sep 11, 2018 11:24 AM 
Delivered and setup successfully
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Robbie Downin Sep 11, 2018 10:50 AM 
Bringing them W#20080924[Edit Inv] instead
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Robbie Downin Sep 11, 2018 10:40 AM 
Removed W#20121028[Edit Inv] from the loaner system, will 
deliver
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Megan Thibeault Sep 11, 2018 10:32 AM 
Task reassigned to Robbie Downin.
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Emma Feldman Sep 11, 2018 10:05 AM 
He would like an additional monitor for his
workstation.

CPU 20130872[Edit Inv]
Monitor 20130952[Edit Inv]

Karen Bednarowski says that she will be around all
week to let a tech into his office when they come
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