Service Request Ticket

Service Request Information

CONTACT	Name	Lopez-Cruz, Marlene	Date	Sep 11, 2018 11:52 AM
	Department	Multicultural Student Services	Phone	88424
	Location		Email	lopezcruzm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160990 (opens in a new window)	Bldg/Room	WUC 212F
	Service Tag	1534LH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	1534LH2	Location	Student's Office
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:0B:BD

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Sep 18, 2018 07:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Sep 18, 2018 07:54 AM	all done now that ports have been activated	Add Attachment
Peter Puettmann	Sep 12, 2018 12:04 PM	desk is being moved tomorrow	Add Attachment
Megan Thibeault	Sep 12, 2018 10:56 AM	Task reassigned to Peter Puettmann.	Add Attachment
Erika Enriquez	Sep 12, 2018 10:09 AM	Task reassigned to UCS Tech.	Add Attachment
Erika Enriquez	Sep 11, 2018 01:06 PM	Task reassigned to Erika Enriquez.	Add Attachment
Emma Feldman	Sep 11, 2018 11:52 AM	They are moving her desk and wanted to make sure her computer is moved and set up properly	Add Attachment