Service Request Ticket - # 69141

Service Request Information

CONTACT Name Worthing, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2018 02:25 PM
Department Student Engagement Phone 88655
Location Email worthings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130039[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C01GMX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. C01GMX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P00TBA downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:29:AC:A2


Wireless NIC 0C:84:DC:8E:6F:24


Bluetooth NIC 24:FD:52:34:E5:A1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 13, 2018 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Sep 13, 2018 08:06 AM 
It's been delivered
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Megan Thibeault Sep 12, 2018 03:31 PM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Sep 12, 2018 02:28 PM 
Contact changed from Shelby Worthing to Shelby Worthing.
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Tricia Flaherty Sep 12, 2018 02:28 PM 
Contact changed from Shelby Worthing to Shelby Worthing.
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Tricia Flaherty Sep 12, 2018 02:28 PM 
Deliver new replacement power adapter that is on Inventory 
Counter shelf in ITC 008 with Invoice  to Shelby Worthing in 
Student Engagement Office in WUC210B for use with laptop 
W#20130039[Edit Inv]
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